Debt Management Unite is an endeavour undertaken by us to bring together the efforts of call centers and debt management companies, to generate the maximum possible customer base of people in the United Kingdom, who are in the need to enroll into a debt management program.

The initiative revolves around the standard industry practice of debt management companies using the services of call centers spread out across the globe, to generate leads and to live transfer the calls of prospective customers to their respective debt management companies.

If you are a debt management company in the UK, Debt Management Unite shall have routed to your debt advisors, anywhere in the vicinity of 200 leads a day. Debt Management Unite is designed to achieve these numbers for you in no more than a 120 day time period.

ABOUT THE CALL CENTERS

Each Call Center finalized by Debt Management Unite shall be in active consultation with you. No call center without substantial experience shall be referred to you. You shall be aware of the past record and experience of every call center referred to you by us. When you lend your credence to a particular call center, we shall move ahead and have them sign the Service Level Agreements with you. We shall facilitate due interaction between you and the representatives of the call centers. These interactions may be telephonic, online or physical, depending on the feasibility and your preferences.

QUALITY OF LEADS

As is the case with any debt management lead generation program, the quality of leads is critical to the survival and growth of the campaign. We understand this fact of the debt management sector and believe that we can have this issue addressed to satisfaction.

The use of only those call centers that have prior experience generating leads for debt management companies in the UK, shall be a step in the right direction – in terms of ensuring a high quality of leads being offered to you.

Before you begin to accept leads in bulk from a particular call center, we shall have it arranged for them to transfer anywhere from 20-30 leads to you on a daily basis. A week long transfer of these numbers shall inform you of the quality of the leads generated by a particular call center and shall help you decide whether you wish to continue with the concerned call center or not.

Furthermore, we shall provide to the call centers the criteria you have in place for the leads that you accept and they shall transfer only those leads that match the criteria as lay down by you. This is another effective mechanism to ensure the quality of leads.

Lastly, the only leads that you accept can be leads that are transferred live to you debt advisors. This too shall help ascertain and maintain the quality of leads.

STEP I

We shall use our extensive database of call centers to find you the service providers that best suits your needs. We might also collaborate with other Brokers and Consultancies and enter into strategic alliances with them to find you the best suited service providers.

STEP II

We shall facilitate to have the finalized call centers demonstrate their abilities and experience to you.  If after this demonstration and round discussions, you opine you wish to proceed with a call center as a provider of choice, you are welcome to enter into a service level agreement with them.

STEP III

We shall provide for the streamlining of processes and communication between you and the call centers once they commence dialing for you. We shall look into their day to day affairs from a holistic perspective and shall ensure a smooth flow of data and calls from them to you. We shall also help to iron out any impediments or creases that may arise at any point of your contract with our call centers.

THE SIGNIFICANCE OF ORGANISATION

We believe that the streamlining and organization of processes and functions invariably results in greater output. Debt Management Unite is an initiative in that direction. It seeks to and is designed to lend a sense of structure and organization to the processes and contracts that exist between debt management companies and call centers. We are very optimistic about the debt management environment in the UK, and believe our team of call centers can help you maximize revenues.

THE ROAD AHEAD

If you opine you’d like to be a part of Debt Management Unite, or if there is something you’d like to talk to us about, please feel free to contact us.

 We look forward to hearing from you.